Last Updated: May 2026

Welcome to Hayes Muslim Centre Madrasah. Please read these Terms and Conditions carefully before registering your child or using our website or services.

Your access to and use of our services is conditional upon your acceptance and compliance with these Terms. They provide a framework for inculcating Islamic etiquette, manners, a love for Islam, and a lifelong desire for Islamic learning in your child. All Madrasah Policies and rules must be adhered to at all times.

General Madrasah information is provided on the notice board in the foyer area in Hayes Muslim Centre Madrasah.

Application Form

When completing your application form, please indicate if your child has any medical conditions, special needs, allergies or takes any regular medication. The Madrasah must be kept informed of any student detail changes after enrolment such as parents’ phone numbers, address, email address, emergency contact details and medical conditions. In emergencies, the Madrasah may seek medical care for your child.

School Reports
To help us better understand and support your child's learning and educational needs, Hayes Muslim Centre Madrasah may request to view your child's most recent school report or other relevant educational information during the admission process or whilst they are enrolled.

Admission and Contact

After you register your child and set up your direct debit, the Madrasah team will contact you via the email address you provided.

Direct Debit Mandate

You must ensure you use the same email address for the Direct Debit mandate as the email address you use when registering your child. If you haven't set up your direct debit, we cannot guarantee your place.

Right to Refuse Admission

Please note that Hayes Muslim Centre Madrasah reserves the right to refuse admission or terminate a student’s attendance at the Madrasah should it be discovered that a false statement has been made or significant information has been withheld or undisclosed.

Special Educational Needs and Disabilities (SEND) Provision: 

Hayes Muslim Centre Madrasah offers Quran and Islamic Studies in a block of four hours over two days for each child accepted on the programme.

At present, Hayes Muslim Centre Madrasah does not provide any special educational needs or disability (SEND) provisions for students.

For children who require 1-1 support, unfortunately due to funding restrictions we will be unable to cater for their individual needs.

However, we value the importance of inclusive education and are actively working towards building our capacity to better support children with additional needs in the future, Insha’Allah.

Waiting List

No timescale can be given as to how long it will take for your child to enrol into the Madrasah as places are allocated on a first come first serve basis. Once a place is offered and the parent thereafter requests a different time to what was initially specified, the place will be offered to the next applicant. 

Admission and Tuition Fee

- Admission occurs at the start of each year.

-  There is a 10 GBP Registration fee for new students registering at the Madrasah.

- The Yearly Madrasah fee is 350 GBP. We charge fees for ten months of the year, excluding Ramadhan and one month of the summer vacation. This can also be paid in monthly instalments of 35 GBP through direct debit over ten months during the Madrasah Academic year.

- The Yearly Hifz Class fee is 1200 GBP. We charge fees for ten months of the year, excluding Ramadhan and one month of the summer vacation. This can also be paid in monthly instalments of 120 GBP through direct debit over ten months during the Madrasah Academic year.

- Fees must be paid via direct debit. All payments are due by the 14th of each month. A late fee of 5 GBP will be applied to any payments made after this date.

- To retain a child’s place at the Madrasah, monthly fees are required and must be paid regardless of attendance or holidays.

- Fees are still required in full even if a child attends only one session during the month.

- In special circumstances we can take payments at the Madrasah Admin Desk during the Madrasah hours. Always obtain a receipt whenever you make a payment onsite. Without a receipt, your payment will not be acknowledged.

-Failure to pay fees could result in a student being suspended or excluded.

- If a parent is experiencing financial hardship, they can contact us in writing with evidence. The Madrasah Management will review this on a case-by-case basis.

Timing and Punctuality

- Arrival
The Parent/Guardian must ensure the child arrives at the Madrasah on time and is present 10 minutes before the start of the class.

The Madrasah timings are as follows: 

Weekdays

Monday /Tuesday :   5:30pm – 7:30pm
Wednesday / Thursday :  5:30pm – 7:30pm

Weekend
Saturday / Sunday:  10am – 12pm;

Hifz Class-Boys

Monday –Friday:   5pm – 8pm

- If students are late, parents/ guardians must report to the admin desk and explain the reason before the child enters the class. 

Late arrivals will be marked as “LATE” on the register if a child arrives more than 5 minutes after the Madrasah start time.

- Persistent lateness will be addressed by the class teacher and, if necessary, the head teacher. Parents and learners must abide by the head teacher’s decision.

Absence from Madrasah

- Regular attendance is crucial for progress. Inform the Madrasah on the first day of absence, especially if it exceeds three days.

-Any holidays taken from the Madrasah during the Madrasah term will be considered as unauthorised absences.

- Provide a parental note for absences to be considered authorised. Unauthorised absences will be monitored and may result in disciplinary action.

- If a student is absent, a phone call will be made to the parent. The class teacher will follow up with parents after two consecutive unauthorised absences. Parents will take responsibility to ensure that their child covers any missed work.

- Monthly attendance reviews will be conducted, and excessive unauthorised leave may lead to suspension or expulsion.

- More than 8 consecutive unauthorised holidays may result in the loss of your child’s place at the Madrasah. 

Holiday Policy

- Avoid taking holidays during Madrasah term time. If a holiday is necessary, parents must inform the Madrasah in writing and pay the full fee in advance.

-The Madrasah may choose to close due to unexpected circumstances. In such situations, parents will be notified by email.

Pick-Up and Drop-Off Procedure:

-For safety reasons, only children over the age of 11 with parental consent provided via the application form or by providing written consent via email can go home on their own. All children under the age of 11must be collected by a parent or guardian from inside the Madrasah and will not be allowed to leave until a parent or guardian arrives in the Main Hall. A student under the age of 11 will not be allowed to leave the Madrasah without a parent or guardian.

If a student is to be collected by a guardian, the Madrasah must be informed in writing via email before the Madrasah session ends.

If a parent arrives late to collect their child from the Madrasah, the Late Pick- Up Policy will be implemented. This may include verbal and written reminders, discussions with the parents, a 10 GBP late fee, and if necessary, escalation to the Management.

Withdrawal

- One month's notice in writing with the child’s name is required for withdrawal. Prorated refunds will be provided only for valid reasons.

- Parents/ Guardians cannot give retroactive notice. Therefore, if a child left the Madrasah without the Parent/ Guardian informing us, or giving us insufficient notice, they will have to make all payments due to the madrasah.  

Preparation for Madrasah

- Your child’s cleanliness and presentation such as clothing& nails will be monitored regularly. The class teacher will address any issues with you initially. 

Dress Code

- Children must adhere to the dress code.

- Bags & clothing with pictures, images of living beings, or large slogans are unacceptable.

- Boys: White Jubbah/Thobe and a white hat/Qulunsuwah. Garments must be kept above the ankles.

- Girls: Plain black Abaya/Jilbaab and plain black hijab. Garments must be kept below the ankles.

- Persistent disregard for the dress code will be addressed by the teacher in the first instance and can be escalated to the head teacher if necessary.

Behaviour

At Hayes Muslim Centre Madrasah, we place great importance on the behaviour and conduct of our students.

 All students must adhere to the Madrasah’s Behaviour Policy and always show respect towards the Masjid and the learning environment. Any form of unacceptable behaviour that causes disruption or inconvenience to the Madrasah staff, or fellow students will not be tolerated under any circumstances. Please be aware that strict disciplinary action will be taken in such cases, which may include the withdrawal of the student from the Madrasah.

Mobile Phone Policy

Students above the age of 11 are permitted to bring mobile phones to the Madrasah; however, the following rules must be strictly adhered to:

• Phones must be switched off during classes.
• Any student seen using their phone during class will have their phone confiscated by the teacher.
• Confiscated phones will need to be collected from the teacher or the admin desk at the end of the session.

If a parent needs to contact or pass a message to their child during class time, they may call the Madrasah and request the administration to pass on the message.

Destruction of Madrasah Property

- Parents will be required to pay for any damage caused by their child to the Centre’s property.

Homework

- Parents must encourage and monitor their child’s homework and lesson preparation. Homework includes both written assignments and non-written tasks like Quran recitation and memorising duas.

- Parents will meet every day during end-of- session handover with teachers who will inform them about the relevant homework.

Feedback and Suggestions

- Feedback and suggestions are welcome and can be directed to the relevant staff member or emailed to the Madrasah.

- A parent can meet and discuss with any of the teachers at hand over time at the end of each session daily and with the head teacher who is on site daily. If a more formal meeting is sought, then an appointment should be made by the Madrasah Management to discuss their concerns or any issues you wish to raise, In sha Allah.

Privacy Policy

The information you provide us will be held by Hayes Muslim Centre Madrasah in accordance with the General Data Protection Regulation (GDPR).Your information is being collected with your consent in-order to provide you or your children with pupil learning. Hayes Muslim Centre Madrasah will not share your information with any other organisation for marketing or any other purposes. Information about you or your child will be held for up to 1 year after your child leaves the Madrasah. You also have a right to change the information that is held and processed about you or your child. Please contact our Madrasah Admin Desk to discuss any of the above requests.